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Privacy Policy

Effective Date: August 26th 2025 

Sycamore Stables respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of information:

• Personal information: Name, email address, phone number, postal address (when you contact us, make an enquiry, or register for events/auctions).

• Website usage data: IP address, browser type, device information, and pages you visit (collected via cookies and analytics).

• Transactional information: Payment details (when purchasing services or registering for auctions).

2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide customer service.

• Process sales, bookings, or auction registrations.

• Keep you informed about horses, services, events, or auctions (if you have opted in to receive updates).

• Improve our website, marketing, and services.

• Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal data. We may share it only with:

• Service providers (such as website hosting, payment processing, email platforms) under strict data protection agreements.

• Regulatory bodies or authorities, where legally required.

4. Cookies & Tracking

Our website uses cookies and analytics to understand visitor behaviour and improve user experience. You can manage or disable cookies in your browser settings.

5. Your Rights

Under GDPR and UK data protection law, you have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate or incomplete data.

• Request deletion of your data (subject to legal obligations).

• Withdraw consent to marketing communications at any time.

• Lodge a complaint with the Information Commissioner’s Office (ICO) or Data Protection Commission (DPC).

6. Data Security

We take appropriate technical and organisational measures to keep your data secure, including encryption, secure storage, and restricted access.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 Elaine.smyth@sycamorestables.co.uk
📞 +44 (0) 2893 155 104

📍 Sycamore Stables, 55 Ballymartin Rd, Templepatrick, Ballyclare BT39 0BS